Our mission at the Welcome Center & Events office is to make your group visit a good memorable experience. To accomplish this, we kindly ask that you please read the following information carefully in order to help us achieve this goal.

1. The ratio for a student-to-chaperone is 20:1.
2. We recommend that you arrive at least 20 minutes before your scheduled tour time and call the Welcome Center & Events office to let us know you have arrived. A late arrival may result in a condensed tour or a cancellation of the tour.
3. All members of the group, including chaperones, need to stay together at all times during the campus tour.
4. Your group will have a tour guide for your campus tour, but all other activities, such as housing, dining/Roadrunner Cafe and/or other activities, will need to be traveled on your own.
5. Group members need to keep their voices down inside academic buildings and remain respectful of the learning environment.
6. Group members must stay respectful at all times toward each other, tour guide(s), university staff, students, other visitors and families. Disrespectful comments and/or actions are not permitted and may result in termination of your tour and we will not be able to host your group(s) again in the future.
7. A minimum of 2 weeks’ advance notice is required for ADA accommodation and/or any special request.

We appreciate your time and effort in coordinating the visit, and we look forward to welcoming you to UTSA soon.